REGULATORY
California launches new water loss rules, pushing utilities toward smarter tech and tighter oversight by 2028
20 Nov 2025

California’s new rules on water loss, now moving from paper to practice, are nudging utilities toward a long-awaited clean-up of their ageing networks. The shift is gentle for now, but it signals the start of a multi-year effort to track leaks more accurately and plan repairs with more care.
Under changes to the state’s Water Code, urban suppliers must meet real-loss targets from January 1st 2028; those in disadvantaged areas have until 2031. The timeline sounds distant, yet the work has begun. Utilities are already filing data and detailed questionnaires. Their submissions between 2025 and 2027 will form the basis for judging future performance, making early accuracy as important as eventual compliance.
Technology firms sense an opening. Xylem and Mueller Water Products, long active in leak detection and acoustic monitoring, offer tools that match the rules’ focus on sharper audits and real-time insight. Utilities are kicking tyres, say analysts, even if a sweeping surge of investment is still absent.
The scale of waste is large. State assessments put average real losses at about 35 gallons per service connection per day, an amount that erodes budgets and weakens reliability. By setting firm standards, regulators hope to force overdue upgrades such as smart meters, sensor based monitoring and data driven asset management. Grants and low interest loans are on offer to help agencies, especially those with thin finances, keep pace.
California’s approach may attract wider interest. As data improve and utilities adjust to the early steps, other states may eye similar mandates or incentives. Investors, for their part, are watching for openings tied to long term infrastructure demands.
Deadlines remain years away, but the groundwork is being laid. If the state succeeds, it may offer a template for a more efficient and sturdier water system, one that others thirsty for solutions could adopt.
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